Lackawanna, NY Fire Damage Cleanup and Restoration

We've been helping Lackawanna from fire damage for over 25 years, and we've seen it all, from small cooking fires to oil furnace puffbacks to smoke and soot damage that affects an entire neighborhood. If you've suffered a fire, call 716-646-6684, 24 hours a day, 7 days a week.

How Fire Restoration Works



Where there's fire damage, there's also often smoke, soot and water damage from the firefighting efforts. Our restoration technicians are IICRC-certified in both water and fire restoration, enabling them to offer an immediate and scientifically sound approach to restoring your structure and contents. Even if you call after hours, on a weekend, or on a holiday, we're here to help.

We work with insurance!

Fires are stressful enough - let us make the restoration process easier by working closely with you and your insurance company on your claim. Our 25-plus years of experience have taught us the ideal way to work with insurers to restore fire damage the right way, and we even maintain formal partnerships with many carriers, including:

  • Chubb
  • Cincinatti Insurance
  • Erie Insurance
  • Farmers Insurance
  • Hanover Insurance
  • Mercury Insurance
  • MetLife
  • Homesite
  • Nationwide
  • State Farm
  • The Hartford
  • Travelers
  • And more!

Estimate Policy

In most cases, estimates from SERVPRO of The Southtowns are totally free, especially in the case of fire damage. If you've suffered a fire in Lackawanna, call 716-646-6684 - we're here to help.

SERVPRO of The Southtowns

Fire, Smoke, or Soot Damage? Call Today (716) 646-6684

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. Lackawanna residents can expect an immediate response time, day or night.

Faster to Any Size Fire Emergency

SERVPRO of The Southtowns is dedicated to responding immediately to your Lackawanna fire damage emergency. A faster response is the key to help prevent additional damage and to help reduce the restoration cost.

Locally Owned, with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of The Southtowns is close by and ready to respond to your fire damage emergency. We are proud to be an active member of the Lackawanna community and want to pitch in and help make our community the best it can be.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques and we have the experience and specialized equipment to quickly restore your property. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage. 

Step 4: Water Removal and Drying (if water damage is present)

If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers. 

Step 5: Removal of Smoke and Soot from All Surfaces

Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business. 

Step 6: Cleaning and Sanitizing

Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.

Step 7: Restoration

Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.

Trusted Fire Restoration Leaders

If your Lackawanna, NY home has been struck by fire and smoke damage, SERVPRO of The Southtowns is ready to go to work. We know that the stress caused from a fire can be as devastating as the structural damage itself. Our team is trained to keep you apprised of the progress we are making on your property and strives to get you back inside as soon as possible.

Reach us at (716) 646-6684 so that we can begin the process of making your fire incident a memory.