Collins, NY Fire Damage Cleanup and Restoration

When fires ravage homes and businesses in Collins and North Collins, NY, more people call SERVPRO of The Southtowns than any other fire damage restoration company.

Why? Because our certified technicians can handle anything, from small fires in the kitchen to puffbacks to fires that raze structures entirely. If you've suffered a fire, call 716-646-6684 - we're here to help.

The Fire Restoration Process



Fire and water damage often come in tandem. Firefighters must use large amounts of water to put out fires, and it's vital to extract and dry your structure to ensure no further damage occurs and that no mold develops. After that, we'll start in on the fire, smoke, soot and odor cleaning to make your fire "like it never even happened." 

Our team is IICRC-certified in both fire and water restoration and available for immediate response - call 716-646-6684 for assistance.

We work with insurance!

Let us make your fire a little less stressful by working directly and transparently with both you and your insurance carrier. We even maintain partnerships with a variety of insurance companies, including:

  • Chubb
  • Cincinatti Insurance
  • Erie Insurance
  • Farmers Insurance
  • Hanover Insurance
  • Mercury Insurance
  • MetLife
  • Homesite
  • Nationwide
  • State Farm
  • The Hartford
  • Travelers
  • And more!

Estimate Policy

Most fire estimates are fast, free and detailed. Don't sign paperwork to start on fire restoration before SERVPRO of The Southtowns puts together a scope of work for you - call 716-646-6684 to get on the schedule.

SERVPRO of The Southtowns

Fire, Smoke, or Soot Damage? Call Today (716) 646-6684

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. Collins residents can expect an immediate response time, day or night.

Faster to Any Size Fire Emergency

SERVPRO of The Southtowns is dedicated to responding immediately to your Collins fire damage emergency. A faster response is the key to help prevent additional damage and to help reduce the restoration cost.

Locally Owned, with National Resources

SERVPRO of The Southtowns is locally owned and operated so we are part of the Collins community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 1,700 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We are fire damage specialists. We get started quickly to get your home or business back to pre-fire condition. We have specific training and certifications to handle your restoration needs. Learn about our fire and water damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business. 

Step 6: Cleaning and Sanitizing

We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.

Trusted Fire Restoration Leaders

If your Collins, NY home has been struck by fire and smoke damage, SERVPRO of The Southtowns is ready to go to work. We know that the stress caused from a fire can be as devastating as the structural damage itself. Our team is trained to keep you apprised of the progress we are making on your property and strives to get you back inside as soon as possible.

Reach us at (716) 646-6684 so that we can begin the process of making your fire incident a memory.