Collins, NY Fire Damage Cleanup and Restoration

When fires ravage homes and businesses in Collins and North Collins, NY, more people call SERVPRO of The Southtowns than any other fire damage restoration company.

Why? Because our certified technicians can handle anything, from small fires in the kitchen to puffbacks to fires that raze structures entirely. If you've suffered a fire, call 716-646-6684 - we're here to help.

The Fire Restoration Process



Fire and water damage often come in tandem. Firefighters must use large amounts of water to put out fires, and it's vital to extract and dry your structure to ensure no further damage occurs and that no mold develops. After that, we'll start in on the fire, smoke, soot and odor cleaning to make your fire "like it never even happened." 

Our team is IICRC-certified in both fire and water restoration and available for immediate response - call 716-646-6684 for assistance.

We work with insurance!

Let us make your fire a little less stressful by working directly and transparently with both you and your insurance carrier. We even maintain partnerships with a variety of insurance companies, including:

  • Chubb
  • Cincinatti Insurance
  • Erie Insurance
  • Farmers Insurance
  • Hanover Insurance
  • Mercury Insurance
  • MetLife
  • Homesite
  • Nationwide
  • State Farm
  • The Hartford
  • Travelers
  • And more!

Estimate Policy

Most fire estimates are fast, free and detailed. Don't sign paperwork to start on fire restoration before SERVPRO of The Southtowns puts together a scope of work for you - call 716-646-6684 to get on the schedule.

SERVPRO of The Southtowns

Fire, Smoke, or Soot Damage? Call Today (716) 646-6684

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. Collins residents can expect an immediate response time, day or night.

Faster to Any Size Fire Emergency

Immediate action is crucial when dealing with water and fire damage. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost.

Locally Owned, with National Resources

SERVPRO of The Southtowns is locally owned and operated so we are part of the Collins community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 2180 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage. 

Step 4: Water Removal and Drying (if water damage is present)

If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.

Step 7: Restoration

Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.

Trusted Fire Restoration Leaders

When fire and smoke damage your Collins, NY property, you can trust SERVPRO of The Southtowns to restore your home or business back to its original state. We understand that fire doesn’t just damage your home, but also causes emotional distress as well. Trained SERVPRO franchise professionals will talk to you through the entire restoration process, and work hard to get you back into your property soon.

Call (716) 646-6684 - We are ready to start restoring your home to pre-fire condition.