East Aurora, NY Fire Damage Cleanup and Restoration

For over 25 years, we have been helping home and business owners in East Aurora, NY to pick up the pieces and move forward after suffering fires. Our fire restoration team has dealt with every type of fire, smoke and soot damage that you can imagine, and we're here to help with immediate service. Call 716-646-6684 24/7/365.

The Fire Restoration Process



Where there's water, there's fire. Water damage and fire damage often go hand-in-hand, as firefighters must use significant amounts of water to put out fires. Often, the first step of the fire restoration process is extraction and drying in order to prevent further damage to your structure and contents. After that, we can begin cleaning up the fire damage, smoke and soot. 

Our IICRC-certified technicians understand the science of fire restoration, and they're here to help 24/7/365.

We work with insurance!

We're proud to work directly with you and your insurance carrier on your fire damage claim. We even maintain partnerships with a variety of insurance companies, including:

  • Chubb
  • Cincinatti Insurance
  • Erie Insurance
  • Farmers Insurance
  • Hanover Insurance
  • Mercury Insurance
  • MetLife
  • Homesite
  • Nationwide
  • State Farm
  • The Hartford
  • Travelers
  • And more!

Estimate Policy

Most fire damage estimates are free, fast and extremely in-depth. Call 716-646-6684 for an estimate before you choose your fire damage restoration team - you'll be glad that you did.

SERVPRO of The Southtowns

Fire, Smoke, or Soot Damage? Call Today (716) 646-6684

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. East Aurora residents can expect an immediate response time, day or night.

Faster to Any Size Fire Emergency

When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately day or night to your East Aurora home or business. A faster response helps to prevent secondary damage and helps to reduce cost.

Locally Owned, with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of The Southtowns is close by and ready to respond to your fire damage emergency. We are proud to be an active member of the East Aurora community and want to pitch in and help make our community the best it can be.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques and we have the experience and specialized equipment to quickly restore your property. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We determine the scope of the fire and smoke damage by examining the affected areas and by testing the adjoining rooms for smoke and soot damage. An accurate assessment is crucial to the planning process. 

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers. 

Step 5: Removal of Smoke and Soot from All Surfaces

Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business. 

Step 6: Cleaning and Sanitizing

Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Trusted Fire Restoration Leaders

When fire and smoke damage your East Aurora, NY property, you can trust SERVPRO of The Southtowns to restore your home or business back to its original state. We understand that fire doesn’t just damage your home, but also causes emotional distress as well. Trained SERVPRO franchise professionals will talk to you through the entire restoration process, and work hard to get you back into your property soon.

Call (716) 646-6684 - We are ready to start restoring your home to pre-fire condition.