Recent Storm Damage Posts

What To Do In A Flood Emergency

6/20/2019 (Permalink)

Floods are the most common natural disaster in the United States, and WNY has seen its fair share of flooding over the years. It is important to follow proper safety measures before, during and after a flood because failing to evacuate flooded areas, entering flooded waters or remaining after a flood has passed can result in injury or death. Here is what you need to know when it comes to floods. For more information and resources, please visit Ready.gov.

 Floods may result from rain, snow, storm surges, and overflow of dams and other water systems. They can develop slowly or quickly, remember flash floods come without warning. And, floods can cause outages, disrupt transportation, damage buildings and create landslides. If you are under a flood warning find shelter right away! DO NOT try to swim, dive or walk through flooded waters. Just six inches of water can knock you down. Remember, Turn Around. Don’t Drown.

 If your area experiences a flood, here are some proper safety tips to help you and your family survive the disaster.

  • Depending on where you are, and the impact and warning time of flooding, go to the safe location that you have previously determined.
  • If told to evacuate, do so immediately. Remember to NEVER drive around barriers, they are there to safely direct traffic out of flooded areas.
  • Listen to EAS, NOAA Weather Radio, or local alerting systems for current emergency information and instructions.
  • Stay off bridges over fast moving water.
  • If your vehicle is trapped in rapidly moving water, then stay inside. If water is rising inside the vehicle, then seek refuge on the roof.
  • If trapped in a building, then go to its highest level. Do not climb into a closed attic. You may become trapped by rising floodwater. Only go to the roof if necessary. Once you are there, signal for help.

Be sure to listen to authorities to determine when it is safe to return home. Do not touch electrical equipment if wet, in order to avoid electrocution. Remember to avoid wading in floodwaters as there can be snakes and other animals, and dangerous debris floating around. Also, underground or downed power lines can electorally charge the water.

WNY Still At Risk For Storms This Summer

6/18/2019 (Permalink)

Finally, the snow is gone and summer has arrived (well kind of). But, that doesn’t mean WNY isn’t still at risk for storms. Thunder and lightning storms still pose a threat in the WNY area. Whether you are located in Downtown Buffalo, NY or on the outskirts of Elma, NY, you are still at risk when it comes to thunder and lightning storms.

Of course prevention is KEY when preparing for any type of storm. Here are some helpful tips from Ready.gov to help you PREPARE for a storm.

  • Know your area’s risk for thunder storms. In most places, they can occur year round and at any time.
  • Sign up for your community’s warning systems.
  • Identify nearby, sturdy buildings close to where you live, work, study and play.
  • Cut down, or trim trees that may be in danger of falling on your home.
  • Consider buying surge protectors, lightning rods or a lightning protection system to protect your home, appliances and electronic devices.

 Now that you’ve taken the proper preventative measures to protect your home and family during a thunder/lightning storm, here are some helpful tips to use DURING a storm:

  • When thunder roars, go indoors. A sturdy building is the safest place to be.
  • Pay attention to weather reports and warnings of thunderstorms. Be ready to change plans if need be to somewhere indoors. Always have a backup plan.
  • If inside, avoid using running water or landline phones. Electricity can run through plumbing phone lines.
  • Unplug appliances and other electronic devices, and secure outdoor furniture.
  • If boating or swimming, get to shore immediately and seek shelter in a sturdy building or vehicle.
  • Avoid flooded roadways. Turn around, don’t drown! As little as six inches of moving water can knock you down. One foot of moving water can sweep your vehicle away.

 AFTER the storm, be sure to:

  • Listen to authorities and water forecasts for information that is it safe to go outside. And for safe instructions regarding potential flash flooding.
  • Watch for fallen power lines and trees. Report them immediately.

 https://www.ready.gov/thunderstorms-lightning

Rain Rain Go Away

12/3/2018 (Permalink)

Storm Damage Rain Rain Go Away A wet weather forecast can lead to water damage in your home. Contact a professional from SERVPRO of The Southtowns immediately.

Increased rain during the fall and early winter seasons in the Buffalo area often causes an increase of water damaged basements due to failed sump pumps and overwhelmed storm drains.

If you discover water damage in your home, the experts at SERVPRO of The Southtowns are Here to Help.

Time is key when it comes to stopping and restoring water damage.

SERVPRO of The Southtowns recommends these helpful tips until help arrives:

Do:

  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and table top items.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.

Don’t:

  • Leave wet fabrics in place; dry as soon as possible. Hang furs and leather goods to dry seperatly at room temperature.
  • Leave books, magazines or other colored items on wet carpets or floors.
  • Use TVs or other household appliances while standing on wet carpets or floors, especially not on wet concrete floors.

If you do experience water damage anywhere in your home, please call the professionals at SERVPRO of The Southtowns immediately at 716-646-6684. Time is crucial when dealing with water damage, so do not delay. 

When Time Counts, Choose the Team With the Fastest Response

12/3/2018 (Permalink)

Storm Damage When Time Counts, Choose the Team With the Fastest Response When time is of the essence, call SERVPRO of The Southtowns to make it, "Like it never even happened".

No one plans for a disaster, but when it strikes, time is of the essence to restore and protect your property.

Our team is available 24/7, so when the sump-pump fails at 6pm or a fire strikes at 2am, our team can begin the restoration process immediately.

Once our office is contacted, our team arrives on location within four hours, guaranteed. This allows us to begin cleanup immediately and cut down on restoration costs.

SERVPRO of The Southtowns works with all major insurance companies and has long standing relationships with local adjusters to help the claim process run smoothly.

When the drain backed up at a local high school, the Superintendent of Buildings and Grounds contacted our office and a team was onsite in less then an hour. With a quick response and cooperation between all parties involved, the school was able to open it's doors for classes on schedule.

Storm Damage Specialist in Buffalo, NY

12/3/2018 (Permalink)

Storm Damage Storm Damage Specialist in Buffalo, NY SERVPRO of The Southtowns is ready to help during any storm and water damage.

We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of The Southtowns has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

We Have the Resources to Handle Storms and Disasters

We can access the resources and personnel of over 1,700 Franchises to handle major storms and disasters. We also have access to special Disaster Recovery Teams strategically located throughout the country to respond to catastrophic storms and events.

Locally Owned Company with National Storm Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of The Southtowns is close by and ready to respond to your flood or storm damage emergency. We are proud to be an active member of the Buffalo community and want to do our part to make our community the best it can be.

Proper Training Makes A Difference

12/3/2018 (Permalink)

Storm Damage Proper Training Makes A Difference Our Training Supervisor Taylor Braun reviews best practices and techniques with the crew every Friday morning.

Training is something that is very important here at SERVPRO of The Southtowns. We believe that reviewing proper training is somthing that should be done on a regular basis.

The Training Supervisor at SERVPRO of The Southtowns, Taylor Braun, reviews water pumps with us in preparation of the rainy season. This time of year, a high volume of our customers require basement pump out and we have the equipment to perform this service. There are a  number of different types of water pumps available to pump out standing water from one inch to many inches. 

At SERVPRO of The Southtowns we are dedicated to the continuing education of our entire staff, every Friday morning we host an educational seminar for the crew and staff to review equipment use, best practices, new procedures, and upcoming industry changes.

Having a crew that is knowledgeable and confident gives our customers the best service during their times of need.  

We make water damage, "Like it never even happened".

Highly Trained Restoration Technicians to Restore Your Home

12/3/2018 (Permalink)

Storm Damage Highly Trained Restoration Technicians to Restore Your Home Proper training is key when dealing with restoring fire/water damages. It can be the key between restoring vs. replacing.

SERVPRO of The Southtowns is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of The Southtowns

SERVPRO of The Southtowns specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Essential Emergency Apps For When Disaster Strikes

6/19/2018 (Permalink)

Storm Damage Essential Emergency Apps For When Disaster Strikes These 5 Apps could be life savers in an emergency situation.

Our cellphone devices have become an essential in our day to day lives. We use them for planning out our schedules, keeping in touch with friends and family, and even to get the daily news. There really is an App for everything, including Apps that could help you during a disaster or emergency. Here are five useful Apps that will help during an emergency.

  1. ubAlert

This App is a global social network where users share alerts about disasters (both natural and man-made). People can post what they are experiencing first hand as the disaster unfolds.

  1. Official FEMA App

Use this app to arrange a meeting spot with your family, find an interactive emergency kit, and learn basic disaster safety tips.

  1. Life 360 Family Finder

This app lets you and your family members’ share your exact location at all times. You can turn off the location feature when there is no emergency and use the chat to stay in touch.

  1. !Emergency!

If you travel outside the country this app is ESSENTIAL. Don’t know where the nearest embassy is? Haven’t memorized the equivalent for 911, police or other medical services in the country you are visiting? Not a problem because this app will do it all for you.

  1. Winter Survival Kit

A perfect app designed for WNY winters. This app details what you should keep in your car and notifies emergency services for you. It even alerts you to turn off the car every 30 mins to check the exhaust pipe for snow build up, protecting against carbon monoxide poisoning.

https://mashable.com/2013/10/07/storms-emergency-apps/#NegV8q1Akiqc

Count On Our Highly Trained Technicians To Restore Your Home After A Major Storm

6/19/2018 (Permalink)

Storm Damage Count On Our Highly Trained Technicians To Restore Your Home After A Major Storm You can count on the SERVPRO of The Southtowns family to be there for you. Even after a major storm.

SERVPRO of The Southtowns is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of The Southtowns

SERVPRO of The Southtowns specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Rain Is In the Forecast...

11/29/2017 (Permalink)

Storm Damage When Rain Is In the Forecast... Time is key when dealing with water damage. The experts at SERVPRO of The Southtowns are "Here to Help."

Increased rain during the fall and spring season in Buffalo often causes an increase of water damaged basements due to failed sump pumps and overwhelmed storm drains.

If you discover water damage in your home, the experts at SERVPRO of The Southtowns are Here to Help.

Time is key when it comes to stopping and restoring water damage.

SERVPRO of The Southtowns recommends these helpful tips until help arrives:

Do:

  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and table top items.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.

Don’t:

  • Leave wet fabrics in place; dry as soon as possible. Hang furs and leather goods to dry seperatly at room temperature.
  • Leave books, magazines or other colored items on wet carpets or floors.
  • Use TVs or other household appliances while standing on wet carpets or floors, especially not on wet concrete floors.

Review of Water Pumps

11/29/2017 (Permalink)

Storm Damage Review of Water Pumps Taylor reviews water pump equipment.

The Training Supervisor at SERVPRO of The Southtowns, Taylor Braun, reviews water pumps with us in preparation of the rainy season. This time of year, a high volume of our customers require basement pump out and we have the equipment to perform this service. There are a  number of different types of water pumps available to pump out standing water from one inch to many inches. 

At SERVPRO of The Southtowns we are dedicated to the continuing education of our entire staff, every Friday morning we host an educational seminar for the crew and staff to review equipment use, best practices, new procedures, and upcoming industry changes.

Having a crew that is knowledgeable and confident gives our customers the best service during their times of need.  

There is no job too big or too small for SERVPRO!

When Storms or Floods hit Western New York, SERVPRO is ready!

6/19/2017 (Permalink)

SERVPRO of The Southtowns specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, by Thom and Lyn Braun, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Western New York, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today SERVPRO of The Southtowns

Thunder Storm Safety Tips

10/4/2016 (Permalink)

Storm Damage Thunder Storm Safety Tips Thunder and Lightening Storm

Lightning from thunderstorms injures hundreds of people in the U.S. every year and kills dozens. These causalities are easily preventable if you follow these simple safety tips.

1)      Listen to the radio and television for severe thunderstorm warnings. The National Weather Service issues warnings for counties and even sends out text messages now to our mobile phones when storms are on their way. Pay attention and heed their warnings for safety.

2)      Remember the 30 second rule. If there is not 30 seconds in between the time you see lightning and hear thunder, it’s time to go indoors.

3)      Lightning typically strikes the tallest object around so if there is a storm, move indoors if at all possible or into a hard top car if there are no buildings around.

4)      Once inside, stay away from windows, plumbing and electrical. If lightning strikes outside, it can carry inside via land lines.

5)      Get out of boats and away from bodies of water. If you can hear thunder than you are close enough to get struck by lightning.

6)      If you are caught outside, avoid standing by tall isolated objects such as trees. Find a grouping of small trees surrounded by taller ones, avoid bodies of water, and if there is only open spaces, look for a dry low-lying area and try to make yourself the smallest target possible. Do not lay flat on the ground, rather crouch with your head between your knees. Sheds, outhouses and tents provide no safety so keep this in mind when you are hiking or camping. Always think ahead and be prepared in the event that you are caught in a thunderstorm and if possible, turn around on your trip and head home.

Faster to Any Size Disaster in Buffalo, NY

10/3/2016 (Permalink)

Storm Damage Faster to Any Size Disaster in Buffalo, NY SERVPRO of The Southtowns is faster to any size disaster. 24/7 we are on call for you.

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed. With over 1,650 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of The Southtowns arrives quickly and starts the water extraction process almost immediately.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

When Storms or Floods hit Western New York, SERVPRO is ready!

4/11/2016 (Permalink)

Storm Damage When Storms or Floods hit Western New York, SERVPRO is ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage in Western New York.

SERVPRO of The Southtowns specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, by Thom and Lyn Braun, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Western New York, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today SERVPRO of The Southtowns