Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

How can you tell if there's water damage?

One of the first things that our certified technicians will do when they arrive at your home or business is to assess the scope and severity of your water damage. Water damage assessments are necessary to render accurate estimates for service, as well as for putting together an accurate scope of work for you and, if necessary, your insurance adjuster.

Creating an assessment is about more than taking a few moisture readings. It's about understanding what's going on that might not be immediately obvious to the untrained eye, as well as what the consequences might be if immediate action is not taken. Here's how we do it.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction