What is the Disaster Recovery Team?

6/24/2021 (Permalink)

At SERVPRO of The Southtowns, we’re more than just our full-time team. With one phone call, we can bring an army of green to a large commercial disaster.

Don’t get us wrong – our on-site team of technicians is the largest in Western New York and more than capable of handling everything from a massive sewage backup to a 100-unit high-rise fire.

But when serious catastrophes strike, we call in the Disaster Recovery Team.

What is the Disaster Recovery Team?

Our Disaster Recovery Team, also known as our Commercial Large Loss Division, is made of the absolute best restoration professionals, sourced from all over the United States.

These DRT operations managers have been mobilized for nearly every headline-grabbing major disaster that has occurred in the last two decades. They were integral in the response to Hurricane Katrina. They helped businesses to recover after the California wildfires. And if a significant natural disaster were to strike Western New York, they’d be here, too.

When would a property manager need a Commercial Large Loss team?

While it’s extremely unlikely to happen, imagine a catastrophic hurricane hit Buffalo. Nearly every single building within the city limits would suffer some form of property damage, water intrusion and a host of other problems that come from a natural disaster.

Every single restoration company in the area would be totally slammed with calls. They’d be running wait lists a mile long. They wouldn’t have the capacity to service even 10% of the need.

With our Commercial Large Loss Division, we’ve solved that problem. We’re able to draw on enough personnel, enough equipment and enough expertise to service our community as fast as humanly possible, mitigating damage and helping Western New York to get back to normal faster.

That’s why we suggest saving our number in your cell phone – 716-646-6684. You might not need us today, and you might not need us tomorrow, but when you do, we’ll be there.