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Fire & Water - Cleanup & Restoration

3 Tips for Filing an Insurance Claim after You’ve Experienced Water Damage

3/11/2019 (Permalink)

Having water damage in your home or business is stressful enough, filing an insurance claim shouldn't be.

Discovering water damage in your home is stressful enough, filing an insurance claim shouldn’t be.  So here our top three tips when it comes to filing an insurance claim for water damage. These tips and tricks come highly recommended from our top Insurance Agents, and make the claim processes faster and easier.

  1. Stay Calm and Carry On-It may sound simple, but staying calm during the claim process can make a huge difference. By keeping your emotions in check, you will be able to better communicate and describe the damage to your insurance agent, hear what they are saying with clarity and also not miss any important information they are trying to share with you. We recommend that you keep a list of phone numbers on your fridge (ex. SERVPRO of The Southtowns, your Insurance Agent, and the local Fire Department) just in case of an emergency. Remember, it’s always best to be prepared.
  2. Snap Some Photos- Taking photos of any water damage or standing water is ALWAYS a good idea. It allows the insurance company to see firsthand the extent of the damage, as well as help protect you should a question arise. These days most people carry their smart phone on them at all times, so having access to a camera is no problem!
  3. Speak Up!-Dealing with a water loss claim can feel overwhelming at times. If you ever have a question about what is going on be sure to ask. Our office staff is here to explain and answer any question you may have. ALL of our technicians are IICRC Certified, and can answer any questions you may have onsite. Here at SERVPRO of The Southtowns we understand that this may be your first water loss and we are always available to help our customers.

We would like to point out that every insurance policy is different. So be sure to call your Insurance Agent prior to filing a claim, to determine if there is coverage for your water loss and policy details. If you are questioning if you currently have coverage for a water loss, give your local Insurance Agent a call and schedule a review of your policy.

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