SERVPRO of The Southtowns to the Rescue After a Commercial Sewage Backup!

3/2/2021 (Permalink)

We're glad we were able to help, Julia!

Julia Spitz, the executive vice president over at Savarino Properties in downtown Buffalo, NY, recently sat down with us to talk about the first time she called SERVPRO – a raw sewage backup in one of her commercial properties that her own team wasn’t equipped to handle.

Check out her testimonial here. Would you rather read it? Here’s the transcript:

The first time I ever called SERVPRO was early in my career. I entered one of our buildings one day and the smell of sewage was overwhelming. It was very clear after about a minute of inspection that it was coming from a small basement under the building and to be honest, I didn't know what to do.

We knew how to call a plumber and solve the problem. We didn't know who was going to clean that up.

I didn't feel confident asking my own staff to deal with such sensitive material as sewage. We didn't, I didn't feel we had the safety measures in place and I Googled. I didn't know what else to do. SERVPRO came up and the very same day, I mean maybe hours later, they showed up they started cleaning it up.

Men were wearing full hazmat gear and these giant boots and by the end of the day it smelled clean and I have never been more grateful.