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Get The FASTEST Service For Your Commercial Property

6/22/2018 (Permalink)

Commercial Get The FASTEST Service For Your Commercial Property Never wait for emergency restoration service at your commercial property again.

When a fire, biohazard or water damage happens to your WNY property there is ZERO time to waste. It is important to begin the restoration immediately not only to save your property, but to make sure your business is up and running as soon as possible.

Our office will ALWAYS provide prompt (usually same day) service to any commercial properties regardless of our current production schedule, even during storm time. In fact, in most cases we have someone onsite within an hour to begin assessing the situation. Additionally, SERVPRO of The Southtowns carries liability insurance well above the industry standards based on feedback from our commercial clients.

So what exactly qualifies as commercial properties? A few examples would be: Schools, Manufacturing, Industrial, Apartment Buildings, Health Care, Offices, Financial Institutions, Hospitality, Retail, Food Services, Government/Municipal and more!

So if disaster strikes at your commercial property, give the experts at SERVPRO of The Southtowns a call at (716)646-6684.

The Causes of Mold In Your Home

6/20/2018 (Permalink)

Mold Remediation The Causes of Mold In Your Home Possible cause of mold

When customers call us wanting to get rid of the mold in their home, we often ask them what caused the mold to be there. This is an important question, because if the cause of the mold growth is not fixed, then mold will return after the mold remediation is completed.

There are many different reasons that could cause mold to grow. By failing to get to the root of the problem, mold will most definitely come back.

There are many different types of mold. Mold is essentially all around us. It is indoors, outdoors, settled on materials and in the air. Mold can transfer from place to place by spores wafting around in the air or being transferred via clothing or other items. Mold growth thrives in moist damp areas.

In order to stop mold growth in your home, it is important to follow these recommendations:

  • Keep doors and windows closed during times when the mold count outside is high.
  • Make sure your windows, doors and roofs are not allowing moisture into the home. These are places in the home that often allow water into the home causing mold problems.
  • Make sure your basement is properly sealed and ground water is not settling inside of your home.
  • Ensure that your home is exhausting and ventilated appropriately. Often people find that their bathroom exhaust fan is not ventilating properly and the moisture is getting stuck in the attic space causing mold to grow. Likewise, a dryer vent may be exhausting into a crawlspace rather than all the way to an outside area.
  • Check your pipes and drains to ensure that water is not leaking from these areas.

If you have an area of your home that gets a lot of moisture that cannot be fixed correctly or may be too costly, consider putting a dehumidifier in that area to draw extra moisture out of the air. You may want to consult with someone with knowledge about different types of dehumidifiers do see what kind would best work in the space you are drying to dehumidify.

If you should have more questions on this topic, please feel free to call our office at 716-646-6684 and ask to speak to someone who can further assist you. We would be happy to help!

Concrobium Mold Stain Remover

6/20/2018 (Permalink)

Mold Remediation Concrobium Mold Stain Remover Concrobium Mold Stain Remover

Mold staining can remain on surfaces affected by mold even after the mold has been removed. Concrobium Mold Stain Remover is one of the products that we often use on mold projects for stain removal. This product is designed to effectively eliminate mold staining. This stain remover removes the toughest mold staining and separates mold from the surface for remediation. Once the concrobium has been applied, we let it dry and begin HEPA vacuuming and wiping affected surfaces. 

This solution is safe for use in homes, hospitals, schools, commercial and industrial buildings. The stain remover works on hard, non-porous or semi-porous surfaces such as wood and composite wood, concrete, masonry, drywall, grout, fiberglass, tile, plastic, laminate, metal and fabric.

The Concrobium Mold Stain Remover has a slight odor which will dissipate within a couple hours of usage. Due to the odor, it is important that this product is used in a well ventilated area.

Should you have questions as to whether or not this product could be used on a project you have, feel free to call our office at 716-646-6684 and speak to someone about our Concrobium Mold Stain Remover.

Beware of Gaps In Your Insurance Policy

6/19/2018 (Permalink)

Water Damage Beware of Gaps In Your Insurance Policy There could be gaps hidden inside your homeowner's insurance policy.

A Homeowners Insurance policy gives you protection for the actual structure of the home, valuables inside, and your family. However, are you aware that there could be gaps in your policy leaving you paying out of pocket for disasters such as a sump-pump back up or failure, or even flood damage?

It’s true, these types of coverage are not included in your basic homeowner’s policy and require a separate addition in order to provide proper coverage. So what should you do? First, dust off a copy of your policy (or ask your local agent to send you a new one) and check to see if you have an endorsement for Sewers and Drains. This endorsement will give you coverage (generally up to $10,000) if the sump-pump backs up or fails, and floods the basement.

 Worried about an actual flood destroying the basement and part of the house? Not a problem, flood insurance is not part of a homeowner’s policy, but may be purchases separately through FEMA. Actual flood insurance can be expensive, so generally people who live in a flood zone purchase flood insurance.

However, if you find that you do not have an endorsement for Sewers and Drains or Flood insurance don’t stress. Simply talk with your local insurance agent and they will be able to help add that on to your existing policy. It takes just a few minutes to make sure your properly covered, and will save you thousands should you ever experience water damage from a sump-pump failure or back-up.

"This Feels Dry" Common Misconception

6/19/2018 (Permalink)

Water Damage "This Feels Dry" Common Misconception This water meter is just one of several tools we use to ensure things are actually dry.

After experiencing water damage you most likely have started to remove as much water as possible and begun the drying out process. After some time, you notice things appear to be drying and think, “This feels dry. I don’t need to call someone to do it for me. I’m saving money by doing it myself.”

This is the BIGGEST mistake homeowners make. The truth is even though things feel dry, they actually may still be wet, leading to more damage. When items are not dried properly, the effects of the damage can be more costly than if a professional had dried them. Within minutes water seeps into the floors, walls, upholstery and belongings. If not dried fully and properly there can be several damaging and costly effects. Such as:

  • The drywall may begin to swell and brake down.
  • Furniture begins to swell and crack.
  • Dyes and ink from cloth and paper goods spread and stain.
  • Mold and mildew may grow and spread.
  • Door, windows and studs swell and warp.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard containment is possible.

The professionals at SERVPRO of The Southtowns utilize special equipment to ensure EVERYTHING is dry. Our trained technicians use thermal imaging cameras and water meter sensors to detect water that is unseen. So next time you experience water damage don’t make the mistake of leaving moisture behind. Call the experts at SERVPRO of The Southtowns to make sure the job is done right the first time.

Essential Emergency Apps For When Disaster Strikes

6/19/2018 (Permalink)

Storm Damage Essential Emergency Apps For When Disaster Strikes These 5 Apps could be life savers in an emergency situation.

Our cellphone devices have become an essential in our day to day lives. We use them for planning out our schedules, keeping in touch with friends and family, and even to get the daily news. There really is an App for everything, including Apps that could help you during a disaster or emergency. Here are five useful Apps that will help during an emergency.

  1. ubAlert

This App is a global social network where users share alerts about disasters (both natural and man-made). People can post what they are experiencing first hand as the disaster unfolds.

  1. Official FEMA App

Use this app to arrange a meeting spot with your family, find an interactive emergency kit, and learn basic disaster safety tips.

  1. Life 360 Family Finder

This app lets you and your family members’ share your exact location at all times. You can turn off the location feature when there is no emergency and use the chat to stay in touch.

  1. !Emergency!

If you travel outside the country this app is ESSENTIAL. Don’t know where the nearest embassy is? Haven’t memorized the equivalent for 911, police or other medical services in the country you are visiting? Not a problem because this app will do it all for you.

  1. Winter Survival Kit

A perfect app designed for WNY winters. This app details what you should keep in your car and notifies emergency services for you. It even alerts you to turn off the car every 30 mins to check the exhaust pipe for snow build up, protecting against carbon monoxide poisoning.

Will Your Business Recover?

6/19/2018 (Permalink)

Commercial Will Your Business Recover? According to latest industry research, as many as 50% of businesses may never recover following a disaster.

According to latest industry research, as many as 50% of businesses may never recover following a disaster.

SERVPRO of The Southtowns wants your business to be one of the businesses that DOES recover. The Emergency Ready Profile is a concise Profile Document that contains critical information needed in the event of an emergency and allows you to get back into your building faster following a disaster. The Emergency Ready Profile Advantage

A guide to help you get back into your building following a disaster - Help minimize the amount of time your business is inactive by having an immediate plan of action

Identification of line of command for authorizing work to begin - Saving time so      mitigation of damage can begin quickly which can save you money

Provides facility details such as shut-off valve locations, priority areas and priority contacts - Giving a quick reference of what to do, how to do it, and who to call providing a proactive solution so that during an emergency you are “Ready for whatever happens”

A No Cost assessment of your facility - Giving you peace of mind as well as a great  value at no cost by not having to allocate funds.

You can be ruined or you can be ready. The best way to reduce business interruption following a disaster is to plan for it NOW.  Be ready for any size disaster. Give yourself the peace of mind knowing you have a solution in place.

When Fire Disaster Strikes: Why You Should Never Clean Up After A Fire

6/19/2018 (Permalink)

Fire Damage When Fire Disaster Strikes: Why You Should Never Clean Up After A Fire There are different types of smoke, each requiring a different cleaning method.

After experiencing a fire it may be tempting to start the clean-up yourself immediately. However, this is one of the biggest mistakes a homeowner can make. There are two types of smoke, wet and dry, and each type may greatly affect the restoration process.

Wet smoke is caused from plastic and rubber burning. It smolders at a low heat, has a very pungent odor, and is often sticky and smeary. With wet smoke, smoke webs are more difficult to clean.

Dry smoke is caused from paper and wood. The fire is fast burning and burns at a high temperature. Heat rises, therefore the smoke rises as well leaving soot on everything in its path.

Protein fire residue, which is produced by evaporation of material rather than from a fire, may also be present after a fire. This residue is virtually invisible and discolors paint and varnishes. Like wet smoke, it also has an extreme pungent odor.

SERVPRO of The Southtowns will test the soot to determine which type of smoke damaged occurred, and then develop a comprehensive plan of action to restore your home. Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Restoring Your Commercial Property After A Water Damage Event

6/19/2018 (Permalink)

Commercial Restoring Your Commercial Property After A Water Damage Event Commercial Water Damage Events Present Unique Challenges.

Flooding and water damage events in Buffalo, NY commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of The Southtowns

SERVPRO of The Southowns specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Count On Our Highly Trained Technicians To Restore Your Home After A Major Storm

6/19/2018 (Permalink)

Storm Damage Count On Our Highly Trained Technicians To Restore Your Home After A Major Storm You can count on the SERVPRO of The Southtowns family to be there for you. Even after a major storm.

SERVPRO of The Southtowns is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of The Southtowns

SERVPRO of The Southtowns specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.