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Fire & Water - Cleanup & Restoration

The Most Experienced Fire Restoration Team in Western New York

11/7/2020 (Permalink)

Firefighter exiting soot-covered home that has suffered a fire. We're here to help our community.

At SERVPRO of The Southtowns, we’re proud to be the most experienced fire restoration team in the Buffalo area. For over 25 years, we’ve been privileged to help our community recover from disasters, no matter how large or how small. 

How does the fire damage restoration process work? 

First, if you’ve suffered a fire, give us a call so that we can help you to assess the situation. If we think we’re able to help, we’ll send a team to your home or business to examine the damage caused by fire, smoke and soot and either render an estimate or get right to work.

If windows, walls and roofs have been seriously damaged, we’ll start with board-ups and roof tarping to protect you and your family from the elements.

Next, we’ll start the water removal and drying process (if necessary). Often, fires require a large amount of water to put out (from the property owner, sprinkler systems or the fire department). Extracting that water and drying those spaces is priority one.

After that, we’ll begin removing smoke and soot for your ceilings, walls and other surfaces. This removal process is more complicated than you might think, as much of this damage may be invisible (though the odor will definitely be noticeable). We’ll follow that up with a deep cleaning, sanitizing and disinfecting of any items and structures that were affected, including soft contents, which we can clean with our Esporta wash system.

Finally, we complete the restoration process, providing repair and reconstruction services to make your fire “Like it never even happened.”

Need help? Call us 24/7/365 at 716-646-6684 - we’re here to help.

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