Flooding and Water Damage Restoration in East Aurora, NY

For nearly three decades, SERVPRO of The Southtowns has been the leading water damage restoration company in East Aurora, NY. We've helped home and business owners deal with a variety of disasters, from roof leaks to sump pump backups to sewage overflows. Call 716-646-6684 for immediate service.

We work with insurance!

Water damage is bad enough - don't let your insurance claim drag you down. We work closely with both homeowners and their insurance to provide the highest standard of transparency and workmanship. We maintain partnerships with a variety of insurance companies, including:

  • Chubb
  • Cincinatti Insurance
  • Erie Insurance
  • Farmers Insurance
  • Hanover Insurance
  • Mercury Insurance
  • MetLife
  • Homesite
  • Nationwide
  • State Farm
  • The Hartford
  • Travelers
  • And more!

Estimate Policy

In most situations, our water damage estimates are fast, free and easy to understand. Before you choose a restoration team, allow us to come in and write up a scope of work so that you know exactly what you're dealing with. To get on the schedule, call 716-646-6684.

Our 24/7 Response Guarantee

There's never a good time for a disaster, but when you're dealing with a flood or backup on a weekend, holiday or in the middle of the night, things can seem so much worse. Don't sweat it - we offer 24/7 service and can be on-site in fewer than four hours to provide emergency services.

We're East Aurora's leading restoration company for a reason - call 716-646-6684 today.

SERVPRO of The Southtowns

Flooding or Water Damage? Call Us Today – (716) 646-6684

24 Hour Emergency Water Removal Service

We know that water and flooding emergencies can happen any time, so we’re ready 24 hours a day, 7 days a week – including holidays. We provide immediate emergency water services to you East Aurora home or business, day or night.

Faster To Any Size Water Emergency

Immediate action is crucial when dealing with water damage. With over 2180 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any-sized water emergency. East Aurora residents can expect an immediate response day or night.

Highly-Trained Water Restoration Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience.  We use this training and experience to quickly dry your home and restore it back to pre-water damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

Locally Owned and Operated

SERVPRO of The Southtowns is locally owned and operated so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the East Aurora community and want to do our part in making our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

3. Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. We start this process as soon as possible to minimize further damage and to help prevent mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

SERVPRO of The Southtowns knows what it’s like when a water disaster occurs and we are prepared to react with the right tools and trained professionals. We lead the water restoration industry, and can be trusted to help remediate your water loss. SERVPRO understands how overwhelming a water emergency can be for homeowners. Call us at (716) 646-6684 and let us make it “Like it never even happened.”