Recent Why SERVPRO Posts

When Disaster Strikes, Time is Key

11/19/2018 (Permalink)

Why SERVPRO When Disaster Strikes, Time is Key Time is of the essence when dealing with fire or water damage.

Whether its fire, water or mold damage time is KEY. In order to protect your home and belongings from further damage, immediate action is best. That’s where SERVPRO of The Southtowns comes in. Our professional, highly trained technicians know how to strategically begin to mitigation process to prevent further damage and protect/restore what’s important to you.

SERVPRO of The Southtowns is conveniently located in the village of Hamburg and a crew is ALWAYS on call to respond to your disaster. Once our office is notified of your loss, a certified technician will arrive onsite within an hour to begin assessing the damage. Within four hours a crew will have arrived onsite and the mitigation process will begin. From there our crew will put together a drying plan and communicate that information to the insurance adjuster/agent so that everyone is on the same page.

Our fleet of 17 trucks are ready to roll out at any time of day. So when disaster strikes, SERVPRO of The Southtowns will be ready to take action! We truly are faster to any size disaster. Should you experience fire or water damage, call our office immediately at (716) 646-6684.

Community Matters To Us

11/16/2018 (Permalink)

Why SERVPRO Community Matters To Us SERVPRO of The Southtowns has been an active role in the Hamburg Community since 1995.

Lyn and Thom Braun have owned and operated SERVPRO of The Southtowns since 1995 and believe in being an active role in their local community. SERVPRO of The Southtowns has been a member of both BOMA and the Hamburg Chamber of Commerce for the last 6 years. Our Marketing Manager Emily M. currently sits as the Treasurer for the BOMA Board and has recently accepted the role of Chair Elect for the Hamburg Chamber of Commerce. We are also members of several other organizations that support different groups in our community. 

Each year we participate in several local events in support of our community such as the Hamburg Village Halloween Parade, supporting the Hamburg Farmers Market and donating to local charities. So when you come home to a burst pipe or heaven forbid a fire, call the people that you know and trust. Call the professionals at SERVPRO of The Southtowns at (716) 646-6684 to make it, “Like it never even happened.”

Restore Vs. Replace: Why Having a Professional Matters

11/14/2018 (Permalink)

Why SERVPRO Restore Vs. Replace: Why Having a Professional Matters SERVPRO can be the difference between hundreds of dollars of cleaning vs. thousands of dollars of replacement.

A general misconception among people that have suffered fire and/or water damage is that, “It is less expensive to replace rather than to restore.” However, professional technicians at SERVPRO of The Southtowns are trained to see beyond the misconceptions. Our certified technicians know that prioritizing mitigation and restoration efforts will not only stop further damage and reduce the loss, but also prevent secondary damage from occurring.

Having a professional on scene to assess the damage quickly can be the key difference between hundreds of dollars of cleaning vs. thousands of dollars of replacement. The mitigation process of cleaning yields excellent results at a cost-effective price. Mitigation stops further damage and reduces the loss, while restoration puts the damaged items back to their preloss condition. For ultimate results, mitigation needs to begin within twenty-four hours of a loss. Any delay will complicate or, may devalue the mitigation effort.

Our SERVPRO professionals utilize testing and measuring equipment to ensure that the moisture content has been returned to normal standards. Thus, preventing a multi-thousand dollar mold claim in the future, caused by ineffective drying. State-of-the-art meters and sensors allow us to document and record data that justifies equipment usage, as well as allow us to know when to safely remove it. Only the professionals at SERVPRO of The Southtowns can make it, “Like It Never Even Happened”.