Recent Community Posts

The Master Minds of SERVPRO of The Southtowns

11/29/2017 (Permalink)

The Strong Six meeting with Lyn and Thom.

Every successful business is backed by strong, talented leaders. At SERVPRO of The Southtowns ours are known as the Strong Six. They meet monthly to discuss progress, growth and tackle and challenges that may arise. Our managers have over 45 years of experience between them!

Travis Braun-Operations Manager. Travis has been with SERVPRO of The Southtowns for 11 years. He started as a technician and now oversees our operations. He works closely with our technicians and insurance companies to make sure the proper work is being done and documented to make the claims process as smooth as possible.

Chris Ferguson-Production Manager. Chris also started as technician and has been at SERVPRO of The Southtowns for over 14 years now. It was a natural transition for Chris since he is now responsible for getting estimates, seeing projects from start to finish and updating our clients in emergency situations.  

Tracie Hebdon-Office Manager. Tracie started with us in 2011 and has been a wonderful addition to our team. As the office manager she oversees the office, as well as the jobs schedule and runs job improvement meetings.

Emily McNulty-Marketing Manager. Emily is working on her sixth year with our company and is a marketing wizard. She sits on the BOMA Buffalo Board of Directors, as well as serves as the Treasure for the Hamburg Chamber of Commerce. Emily keeps us involved in our community. She also educates and advises the Insurance and Property Management Industries.

Dan Duggan-Construction Manager. Dan is also working on his sixth year with our company and oversees the in-house construction. He is involved with clients on a daily basis by getting estimates, helping his crew and meeting with inspectors.

Taylor Braun-Training Supervisor/Fleet Supervisor. Travis has unofficially been at SERVPRO of The Southtowns for years, but officially became the Training/Fleet Supervisor about four years ago. He is responsible for new hire training, annual re-certifications and training, and building company protocols (ex. Safety Procedures and Emergency Action Plan).

The Team you want in your home

10/24/2016 (Permalink)

SERVPRO of The Southtowns company picture

A beautiful morning to update our annual company photo! Our SERVPRO of The Southtowns team are heroes every day to families and businesses in the Western New York community.

The team you want in your home or work, because making it "Like it never even happened," ONLY happens here!

"This team is the best team ever! Very proud of all our employees! I love coming to work everyday because of this team!! They give there ALL to make it "Like it never even happened"." - Lyn Braun

We continue to grow year over year and are so proud to be helping families and businesses in the Western New York community after fire and water damage. This is where we call home and you are our neighbors and families.  

Happy Boss' Day!

10/24/2016 (Permalink)

Happy Boss's Day to Thom and Lyn Braun

Happy Boss' Day to our awesome leaders here at SERVPRO of The Southtowns.

Thom and Lyn enjoyed a family style lunch prepared by the staff to celebrate!

The Braun's have owned SERVPRO of The Soutthowns in Hamburg since 1995 and with a focus on customer satisfaction and continued growth, have created the largest SERVPRO franchise in Western New York.  

Thom and Lyn's dedication is shown through their daily involvement in each job that comes into our company as well as their commitment to growing employees through education and promotion.  

Happy Boss's Day to all the Bosses out there who lead by example and create work environments where people can be proud to be part of a winning team. 

Thom and Lyn Braun, to many more years of success. 

Hamburg Chamber of Commerce

9/6/2016 (Permalink)

New Hamburg Chamber of Commerce logo.

Have you seen the new Hamburg Chamber of Commerce logo? We are very excited about the changes and growth in our community and the new logo is a reflection of that growth. 

The Hamburg Chamber of Commerce serves as the voice for success of the local business community, gathering the support of many to speak as one.

The Hamburg Chamber of Commerce works with local business, the community, and government to help Hamburg grow and prosper. Since 1927, the primarily volunteer businessmen and women of the Chamber have been serving the Town of Hamburg and its incorporated villages of Blasdell and Hamburg.

Our Marketing Manager at SERVPRO® of The Southtowns, Emily McNulty, is proud to serve on the Hamburg Chamber of Commerce Board of Directors as the Treasurer as well as Chair of the Digital Marketing Committee. 

Watch for the new Hamburg Chamber of Commerce launching soon, with advanced business services and user friendly features.  

American Red Cross at SERVPRO

2/17/2016 (Permalink)

The American Red Cross film crew at our corporate training facility.

We are pleased to have American Red Cross utilizing our corporate training facility today to create a "Home Fire Preparedness" education video.

Here is a link to find out more:

Celebrate President's Day

2/15/2016 (Permalink)

Celebrate Presidents Day - February 15, 2016

Officially known as “Washington’s Birthday” to this day, President’s Day falls on the 3rd Monday of February. Due to a move in 1971 (as part of the Uniform Monday Holiday Act) to create additional three-day weekends for the country, the celebration was scheduled from President’s Washington’s actual birthday (February 22nd) to fall every 3rd Monday of the same month.

Aside from George Washington, William Henry Harrison, Ronald Reagan, and Abraham Lincoln also celebrate their birthdays in February. Although there still are states that celebrate the actual birthdays of past presidents, the nation as a whole now honors all US Presidents during President’s Day. 

Braymiller Market has a new Owner!

2/4/2016 (Permalink)

Braymiller Market's new owner - Stuart Green

Congradulations to Stuart Green, long time insurance professional, is the new owner of Braymiller Market. We love supporting local businesses! Stop in to meet Stuart.

Braymiller Marekt - 6936 Gowanda State Road, Hamburg, NY

Continuing Education Class

4/22/2015 (Permalink)


Presented By:  MikAnd, Inc.

Provider # NYPO-100291 Course # NYCR-237788

Sponsored by: SERVPRO® of the Southtowns   

Date:  May 6th, 2015

Breakfast Served Promptly: 8:30 AM – 9:00 AM

Time:   9:00 AM – 12:00 PM

Topic:  “Property Fire & Smoke Damage Loss Mitigation”

Location: J&M’s West End Inn

340 Union Street, Hamburg, NY 14075

Credit:  3 hours for PC, BR, C3, PA Licenses

Complimentary Breakfast Included

What Will You Learn?

  • The material costs of fire damage losses in the State of New York.
  • Cause of fires and preventative measures.
  • The effect of fire and smoke on structure surfaces and contents.
  • The factors that determine restoration and salvage.
  • The testing processes necessary to determine restoration vs. replacement.
  • The processes utilized to restore smoke-damaged walls, floors, hardwood, and carpet and fabrics
  • When ancillary services, including move-outs, dry cleaning, duct cleaning, and specialty restoration processes, are required.
  • How to deal with the in-shock, difficult, or uncooperative insured.
  • How commercial Disaster Recovery and Emergency Response plans can reduce fire loss costs for both insurance carrier and insured.

Registration Required