East Aurora, NY Fire Damage Cleanup and Restoration

For over 25 years, we have been helping home and business owners in East Aurora, NY to pick up the pieces and move forward after suffering fires. Our fire restoration team has dealt with every type of fire, smoke and soot damage that you can imagine, and we're here to help with immediate service. Call 716-646-6684 24/7/365.

The Fire Restoration Process



Where there's water, there's fire. Water damage and fire damage often go hand-in-hand, as firefighters must use significant amounts of water to put out fires. Often, the first step of the fire restoration process is extraction and drying in order to prevent further damage to your structure and contents. After that, we can begin cleaning up the fire damage, smoke and soot. 

Our IICRC-certified technicians understand the science of fire restoration, and they're here to help 24/7/365.

We work with insurance!

We're proud to work directly with you and your insurance carrier on your fire damage claim. We even maintain partnerships with a variety of insurance companies, including:

  • Chubb
  • Cincinatti Insurance
  • Erie Insurance
  • Farmers Insurance
  • Hanover Insurance
  • Mercury Insurance
  • MetLife
  • Homesite
  • Nationwide
  • State Farm
  • The Hartford
  • Travelers
  • And more!

Estimate Policy

Most fire damage estimates are free, fast and extremely in-depth. Call 716-646-6684 for an estimate before you choose your fire damage restoration team - you'll be glad that you did.

SERVPRO of The Southtowns

Fire, Smoke, or Soot Damage? Call Today (716) 646-6684

24-Hour Emergency Fire Restoration Service

We know that fire damage can happen any time, so we’re ready to respond 24 hours, 7 days a week—including holidays. We provide immediate emergency fire services for East Aurora homes or businesses, day or night.

Faster to Any Size Fire Emergency

SERVPRO of The Southtowns is dedicated to responding immediately to your East Aurora fire damage emergency. A faster response is the key to help prevent additional damage and to help reduce the restoration cost.

Locally Owned, with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of The Southtowns is close by and ready to respond to your fire damage emergency. We are proud to be an active member of the East Aurora community and want to pitch in and help make our community the best it can be.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques and we have the experience and specialized equipment to quickly restore your property. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business. 

Step 6: Cleaning and Sanitizing

Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Trusted Fire Restoration Leaders

If your East Aurora, NY home has been struck by fire and smoke damage, SERVPRO of The Southtowns is ready to go to work. We know that the stress caused from a fire can be as devastating as the structural damage itself. Our team is trained to keep you apprised of the progress we are making on your property and strives to get you back inside as soon as possible.

Reach us at (716) 646-6684 so that we can begin the process of making your fire incident a memory.